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Serving Educational Institutions Everywhere

Help/FAQ Page

What is the purpose of this site?

It provides you with the option of renting a new or used textbook for an academic term rather than purchasing it. At the end of the term, you simply bring or ship the textbook back to the where you rented it from and they'll check it in. Renting instead of buying can save you more than 50% on average compared to the purchase price of a new textbook.

Is rental available at my bookstore?

We're working hard to bring our textbook rental program to bookstores across our whole network. To find out if your bookstore is renting, please head to the Rent-A-Text web site and use the search box under "Start Here."

What if my bookstore doesn't offer renting as an option?

Bringing textbook rental to a campus is an extensive process that requires several steps beyond indicating the item would like to be rented. We're working with campus administrations all over the USA every day in an effort to bring the rental program to as many schools as possible.

Why is the rental option better?

Whether you rent from the campus bookstore, efollett.com or a Follett virtual bookstore, you have more choices, which means more convenience because every book you need is in one place. We accept all forms of payment, from cash, to credit, campus cards and financial aid. You have the option to buy the textbook during the rental term, plus you have the assurance of seeing the book you're renting before making your decision. And, saving the best for last, when you rent your books, you'll pay, on average, less than half the new price. Guaranteed! That's right, the exact same book, over half off. What other reason do you need?

More than 50%? Sounds great. But is there a catch?

No catch. Inquiring consumers, such as you, will find that our rental price is, on average, over 50% off the new book price. How many places do you know that will offer their favorite customers an "Over 50% Off Sale" during their busiest time of the year?

How do I rent?

Well, here's what you'll need to get started: First, you just need to be 18 years or older, with a valid credit card. An email address and a driver's license/state ID is also a must. Finally, you'll need to fill out a rental agreement, depending on where you're renting from could be in-store or online, which signifies your commitment to bringing your book back by the check-in date.

How can I pay for my rental books?

Depending on where you're renting from your payment options can vary. Payments types offered CAN include financial aid, campus cards, credit cards, checks, or even with cash.

I'm not 18, can I still rent?

Sadly, you cannot. However, your PARENTS certainly can! Just remember that they probably won't be here at finals to return the rented books... and nothing will get you a lump of coal in your stocking faster than an unwanted credit card charge.

So when is the return date? Right before my finals?

We ask that all rented books be returned to the bookstore by the return date on your receipt. This should give you plenty of time to glean an entire semester's worth of knowledge and carry you through finals. We'll also attach a sticker to all the books you rent AND send you reminder emails at the end of term to help you remember to bring your rented books back.

OK, let's say I forget to bring my books back. Then what?

If you don't return your books by your return date (shown on your receipt), we'll charge your credit card a non-return fee as well as a processing fee. After all, if you rent something, you are traditionally expected to return it. The book will be yours, which means you have some options. If you want to keep it, feel free. Otherwise, you can always attempt to sell your book back for top dollar.

Why the extra fees if I check-in my rental book past the deadline?

If you don't return your rental book on time, we'll need to find another copy of the book in order to have enough quantities on hand for the next semester. The fees cover the additional expenses of finding another copy of the book.

What if I rent a book and then decide I NEED to keep it?

So, you've decided that Molecular Biology is your life's calling and not just another "Gen Ed" class, huh? If you want to keep a book that you've rented, you just need to let us know sooner rather than later. Within your store's refund period, you'll have the option to convert your rental into a standard, everyday purchase. You'll simply receive a refund of your rental fee and be charged regular retail price based on the book's purchased condition: new or used.

What happens if I drop a class?

Rental refunds will be allowed during the normal refund period. Of course, the regular refund rules will still apply: the book needs to be in the same condition as it was when it was rented and you'll need a copy of your receipt.

Can I highlight and take notes?

Yes we respect you and your learn style enough to not dictate what you do (or don't do) with your books....within reason, of course. Normal highlighting and note-taking are perfectly acceptable. So, what's prohibited? Excessive markings as these would render the book unusable for the next customer. It's the note takers golden rule!

Renting sounds awesome! So can I rent all my books?

Maybe. Maybe not. We're working hard with your instructors and textbook publishers to identify as many rental titles as possible. Generally speaking, a book needs to be a popular title and early in its lifecycle (a recently released edition) to qualify for our rental program. The good news is that these are the types of books that you may have generally had to buy "New" in the past, so hopefully you'll really feel the savings!

So I don't HAVE to rent my books, right?

Nope. We're all about giving you options. Some people are going to want to rent new books. Others may want to own a used book. No matter what your studying style or budget, you can get what you need here.

Can I use other discounts with rental?

A fair question, thrifty student... unfortunately, with text rental already being the cheapest way to buy your books, we can't honor other bookstore discounts.

Where can I get more information?

Depending on where you go to school, you can visit us at the bookstore. We'll be glad to tell you more about it. Or, you can visit the Rent-A-Text website for the latest program info, rentable titles by subject area, and more.